We look after the computers, Microsoft 365, cyber security, networks and phones of businesses across Sunderland, Newcastle, Durham and beyond, for one fixed monthly cost. When something goes wrong, you speak to a local engineer who already knows your setup.
Trusted by businesses across the North East
Don't just take our word for it. We are open Monday to Friday, 8:00am to 5:00pm. Ring 0191 543 3432 and see for yourself that a real person in Sunderland answers, or send us a message.
Most of the businesses we meet are not short of ambition. They are short of time, and their IT is quietly getting in the way. Pick the one that sounds like you.
Slow computers, dropped WiFi and the same problems every week.
Worried about a cyber attackPhishing emails, ransomware and payment fraud keep you up at night.
Nobody really owns ITA busy colleague has become the IT person by accident.
Microsoft 365 is a messFiles everywhere, wrong licences and nobody sure who has access.
Backups nobody has testedYou think you are backed up, but have never tried a restore.
Old phone lines are endingThe analogue phone network is closing and your lines need to move.
A client wants Cyber EssentialsA tender or customer needs proof you take security seriously.
New starters take daysLaptops, accounts and access are pieced together every time.
Start with the essentials or hand us the lot. Every service is set up and supported by the same people in Sunderland.
Your outsourced IT department: helpdesk, monitoring, updates and onsite help for a fixed monthly cost.
Layered, practical protection for your devices, email, accounts and data, explained clearly.
Setup, migration, licensing, security and day to day administration of Microsoft 365.
Encrypted, tested backups of Microsoft 365, servers and devices, with a plan to get you running again.
Data cabling, network cabinets, business WiFi, firewalls and backup connections, designed and installed locally.
Office moves, migrations, IT roadmaps and co managed IT, planned and delivered by a local team.
We become your IT team. We learn how your business works, document your systems and look after them every day, so your people can get on with their jobs.
No hard sell and no jargon. Just a clear look at where you are and an honest plan for where you should be.
We look at your devices, security, backups, network and Microsoft 365, and listen to what frustrates your team.
A plain English report of what we found, what matters most and a fixed monthly price.
We document everything, fix quick wins and take over from your previous provider without disruption.
Day to day support, proactive maintenance and regular reviews that keep your IT improving.
Plenty of IT companies say they are different. Here is what that means at Cyber Fits, in plain terms you can hold us to.
Priced per user per month, so your IT costs grow with your team rather than in sudden jumps.
For small teams who want a reliable helpdesk and their systems kept healthy.
Excluding VAT. Fixed monthly cost.
Your full outsourced IT department, remote and onsite, with backups covered.
Excluding VAT. Fixed monthly cost.
For businesses that hold sensitive data or need to prove they take security seriously.
Excluding VAT. Fixed monthly cost.
Most attacks on small businesses start with a convincing email or a stolen password. We put sensible layers in place so one mistake does not become a disaster.
Detection and response on every device, with ransomware rollback.
Filtering, link protection and safeguards against payment fraud.
Multi factor authentication and sensible access controls.
We help you prepare for the Government backed certification.
When one company is responsible for your IT, your phone system and your internet connection, there is nobody to pass the blame to. Our sister brands make that possible.
Hosted VoIP, desk phones, mobile apps, call queues and keeping your numbers, ready for the analogue switch off.
Visit Virtual Voice Office
Fast, reliable connections for offices across the North East, set up and supported by the same local team.
Visit Cyber FibreReal words from North East businesses we look after.
“Cyber Fits manages our servers and production workstations, ensuring the uptime of our services and equipment is always maintained. Their quick response to any issues or downtime is impressive, and they consistently resolve problems within our SLA. Security is paramount to us, and Cyber Fits provides us with state of the art cyber security software to protect our company.”
“Cyber Fits has been an invaluable partner in managing our computers, network, and access control systems. Matt and his team recently fitted new audio visual systems and CCTV systems, all of which have greatly enhanced our facility's functionality and security. Their expertise, reliability, and dedication make Cyber Fits an essential part of our operations.”
“Cyber Fits has been instrumental in looking after our computers and website. Their expertise and reliable service have kept our systems running smoothly, allowing us to focus on our core business. Whether it's regular maintenance or troubleshooting, Matt and his team are always there when we need them.”
Cyber Fits was started in Sunderland by two brothers who were always the ones friends and family called when technology stopped working. Today we are a small, friendly team that treats every client the way we would want to be treated.
About Cyber Fits
From Newcastle to Durham and down to Teesside, we look after business IT with the personal service you would expect from a local company.
Every industry has its own systems, rules and risks. We shape our support around yours.
Secure, dependable IT for accountants, bookkeepers and financial advisers, built around client data protection and busy deadlines.
Practical, affordable IT and cyber security for charities, community groups and social enterprises.
Mobile, secure IT for contractors and trades, from site connectivity and document control to Cyber Essentials for tenders.
Reliable, secure IT and phones for estate agents, letting agents and property managers.
Secure, reliable IT for private clinics, dental practices, physiotherapists and other healthcare providers.
Secure, reliable IT for solicitors and law firms, with a focus on email security, client money protection and Cyber Essentials.
IT, networks and security for factories, workshops and engineering firms, from the office to the shop floor.
Dependable payments, WiFi, CCTV and IT for independent shops, cafes, bars and restaurants.
IT strategy
Windows 10 reached end of support on 14 October 2025, and the first year of Microsoft's paid Extended Security Updates for organisations covered PCs up to 13 October 2026. Here is what that means and the options for businesses still running Windows 10.
Productivity
AI assistants can save real time, but only if they are used with care. This guide covers data protection, what never to paste into an AI tool, tidying SharePoint permissions before Copilot, and a simple acceptable use policy.
Business phones
Openreach is due to complete the withdrawal of the old analogue phone network by 31 January 2027. Here is what is affected, from phone lines to alarms and card machines, and a practical plan for moving before the deadline.
Microsoft 365
The team is based in Sunderland and supports businesses across Tyne and Wear, County Durham, Teesside and the wider North East, with remote support for everyone and onsite visits when a job needs hands on help.
Mostly businesses of around 5 to 100 staff, such as professional services firms, manufacturers, clinics, charities, estate agents and retailers. Smaller businesses are welcome too.
Managed IT support is priced per user per month, excluding VAT: Essentials from £35, Complete from £55, Complete Secure from £75. Every quote is confirmed after a free IT review, and the price is fixed so there are no surprise bills.
Yes. Cyber Fits manages the whole handover, from passwords and licences to documentation, so your team keeps working while they take over.
Yes. Sister brands Virtual Voice Office and Cyber Fibre provide business phone systems and full fibre broadband, so one local company can look after IT, phones and the internet connection.
Book a free IT review at https://cyberfits.co.uk/free-it-review or call 0191 543 3432. Cyber Fits looks at your security, backups, devices, network and Microsoft 365, then gives you a plain English report and a fixed monthly price.
Book a free, no obligation IT review. We will look at your setup, tell you honestly what needs attention and give you a clear fixed monthly price.
