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Microsoft 365

Microsoft 365 set up properly, secured and looked after

We set up, migrate and manage Microsoft 365 for small and medium sized businesses, so your email, Teams, files and devices work smoothly and securely, and you only pay for the licences you need.

At a glance

  • Migrations from Google Workspace, other hosts and Exchange
  • Honest licensing advice
  • Security settings and multi factor authentication
  • Teams, SharePoint, OneDrive and Intune

Migrations

We move email, calendars, contacts and files from Google Workspace, other email hosts or on premises Exchange with a planned, tested cutover.

Licensing advice

We explain the differences between plans in plain English and make sure each person has the licence they need, no more and no less.

Security configured

Multi factor authentication, security defaults or conditional access, admin account protection and sensible sharing settings from day one.

Teams and SharePoint

Teams and SharePoint sites organised around how your business works, with permissions that make sense and files people can find.

Intune device management

With the right licences, laptops and phones can be set up, secured and managed centrally, and wiped remotely if lost.

Ongoing administration

New starters, leavers, shared mailboxes, permissions and licence changes handled for you as part of your support.

Microsoft 365

Get more from the tools you already pay for

Microsoft 365 is used by many small businesses for email and Office apps, but it can do far more: shared files with version history, Teams chat and meetings, device management and strong security. Too often it is set up quickly, left on default settings and never revisited.

We help businesses across the North East set Microsoft 365 up properly from the start, or tidy up and secure an existing setup. Then we look after it day to day, so your team can just get on with their work.

Microsoft 365 administration is included in our managed IT support plans, and we can also help with one off migrations and projects.

The Microsoft 365 app icons, including Outlook, Teams, Word and Excel
What you get

How we can help with Microsoft 365

  • New Microsoft 365 setups
  • Email migrations from Google Workspace and other hosts
  • Migrations from on premises Exchange servers
  • Moving shared files to SharePoint and OneDrive
  • Licence reviews and right sizing
  • Multi factor authentication rollout
  • Security defaults and conditional access
  • Intune device enrolment and policies
  • Teams setup and channel structure
  • Shared mailboxes, distribution lists and permissions
  • New starter and leaver processes
  • Microsoft 365 backup

Microsoft 365 data needs its own backup. See our backup and recovery page for why.

How it works

From first conversation to fully looked after

Review

We look at your current email, files, licences and security settings, and how your team actually works.

Plan

You get a clear plan covering licences, migration steps, timings and any changes your team will notice.

Migrate and secure

We move your data, apply security settings and set up devices, scheduling the cutover to cause as little disruption as possible.

Support

We help your team settle in and then manage Microsoft 365 day to day, including users, licences and security.

What Microsoft 365 includes

Microsoft 365 brings together the tools most businesses use every day:

  • Exchange Online for business email, calendars and contacts, accessed through Outlook on a computer, phone or web browser.
  • Teams for chat, video meetings and working together in channels.
  • SharePoint for shared company files and intranet sites, replacing the traditional shared drive on a server.
  • OneDrive for each person's own work files, synced across their devices.
  • Office apps including Word, Excel, PowerPoint and Outlook, either in a web browser or installed on computers, depending on the plan.

Choosing the right licence

Microsoft offers several business plans, designed for organisations of up to 300 users. The three most common are:

  • Microsoft 365 Business Basic includes business email, Teams, SharePoint and OneDrive, with web and mobile versions of the Office apps. It suits staff who mainly work in a browser or on a phone.
  • Microsoft 365 Business Standard includes everything in Business Basic plus the installed desktop versions of the Office apps for Windows and Mac. This is the plan many office based staff need.
  • Microsoft 365 Business Premium includes everything in Business Standard plus advanced security and management tools: Intune for device management, Microsoft Entra ID P1 for conditional access, Microsoft Defender for Business and information protection features.

You do not have to put everyone on the same plan. A warehouse team that only needs email and Teams on their phones might be fine with Business Basic, while office staff use Business Standard or Premium. Microsoft also sells add ons such as Microsoft 365 Copilot. We review licences regularly to make sure you are not paying for more than you need, and we will explain the options and costs before you commit.

Migrating to Microsoft 365

We regularly move businesses into Microsoft 365 from:

  • Google Workspace, moving mail, calendars, contacts and Google Drive files.
  • Other email hosts, such as web hosting packages or older hosted Exchange services.
  • On premises Exchange servers that are ageing or out of support.
  • File servers, moving shared folders into SharePoint and personal folders into OneDrive. See our cloud services page for more on this.

A good migration is mostly planning. We check your domain records, list every mailbox and shared folder, agree a cutover time and make sure email keeps flowing during the switch. Afterwards, we set up Outlook and Teams on laptops and phones and help your team find their way around.

Securing Microsoft 365

Microsoft 365 accounts are a prime target for criminals, because one stolen password can give access to email, files and the ability to send convincing scams to your contacts. We secure every tenancy we manage:

  • Multi factor authentication for every user, so a password alone is not enough to sign in.
  • Security defaults, Microsoft's free baseline settings that require multi factor authentication and block older sign in methods, for businesses without Business Premium.
  • Conditional access for Business Premium customers, giving finer control such as requiring a managed device or blocking sign ins from unexpected countries.
  • Separate admin accounts with the minimum access needed.
  • Sensible sharing settings for SharePoint and OneDrive, and blocking automatic email forwarding to outside addresses.
  • Email security on top of Microsoft's own filtering. See our email security page.

These settings also go a long way towards the requirements of Cyber Essentials, which expects multi factor authentication on cloud services.

Managing devices with Intune

Microsoft Intune, included in Business Premium, lets us manage company laptops and phones centrally. New laptops can be set up automatically when a user signs in for the first time, security settings and updates are applied consistently, and a lost or stolen device can be locked or wiped remotely. For staff using personal phones, app protection policies can keep work data separate from personal data.

Getting more from Teams and SharePoint

Many businesses use Teams only for video calls. Organised properly, it can also replace long email chains with channels for each team or project, keep the files for each project in one place and make it easy to find the latest version of a document. We help you design a simple structure, set permissions so the right people see the right things and show your team how to get the most from it.

Day to day Microsoft 365 administration

Once everything is set up, there is a steady stream of small jobs: setting up new starters, removing leavers securely, creating shared mailboxes, changing permissions and adjusting licences. As part of our support, we handle all of this for you. Ask us by phone on 0191 543 3432 or email support@cyberfits.co.uk and our team in Sunderland will sort it.

If you are thinking of moving to Microsoft 365, or want a health check of your current setup, get in touch.

Client stories

What clients say about our microsoft 365

Real words from North East businesses we look after.

“Cyber Fits manages our servers and production workstations, ensuring the uptime of our services and equipment is always maintained. Their quick response to any issues or downtime is impressive, and they consistently resolve problems within our SLA. Security is paramount to us, and Cyber Fits provides us with state of the art cyber security software to protect our company.”
Mike, Company DirectorDigital Colour Labs
“Cyber Fits has been instrumental in looking after our computers and website. Their expertise and reliable service have kept our systems running smoothly, allowing us to focus on our core business. Whether it's regular maintenance or troubleshooting, Matt and his team are always there when we need them.”
Bev, Managing DirectorMotech Engineering
“Cyber Fits has been a huge help in keeping our IT and phone systems running smoothly across the building. From day to day support to improving our connectivity, they're quick to respond and easy to work with. It's reassuring knowing we've got local engineers we can rely on.”
Joe, Office StaffBede Tower

Read more client testimonials

Questions

Microsoft 365: your questions answered

Which Microsoft 365 plan do we need?

It depends on how your team works. Business Basic suits staff who use web and mobile apps, Business Standard adds the installed desktop Office apps, and Business Premium adds advanced security and device management. Many businesses mix plans, and we will recommend the right one for each person.

Can you move our email from Google Workspace to Microsoft 365?

Yes. We move mailboxes, calendars, contacts and files, plan the switchover so email keeps arriving, and set up computers and phones so your team can carry on working.

Will we lose any email during a migration?

A properly planned migration should not lose email. We copy existing mail before the switchover, change your domain records at an agreed time and check everything has arrived before closing the old system.

Is Microsoft 365 secure out of the box?

It has good security features, but many need to be switched on or configured. We enable multi factor authentication, apply security defaults or conditional access, protect admin accounts and review sharing settings for every business we support.

Does Microsoft back up our Microsoft 365 data?

Microsoft keeps the service running and keeps deleted items for a limited time, but it is your responsibility to protect your data against accidental deletion, ransomware or a malicious user. That is why we recommend a separate Microsoft 365 backup.

Can you manage our Microsoft 365 licences?

Yes. We can supply and manage licences, add and remove them as your team changes, and review them regularly so you are not paying for licences nobody is using.

What is Intune?

Intune is Microsoft's device management service, included in Business Premium. It lets us set up, secure and update company laptops and phones centrally, and lock or wipe a device remotely if it is lost or stolen.

Let's talk

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