Through our sister brand Cyber Fibre, we provide business full fibre broadband and leased lines. Check availability and prices at your address on the Cyber Fibre website, and let one local team look after your connection and your IT together.
Fibre to the premises (FTTP) brings fibre all the way to your building, for faster and more consistent connections than copper based services.
A dedicated, uncontended connection with matching upload and download speeds, for businesses that rely heavily on their internet.
A fixed internet address for remote access, VPNs, hosted services and systems that need to recognise your office.
A mobile backup connection that takes over automatically if your main line fails, keeping essential work going.
The router, firewall and WiFi set up properly by the same team that looks after your network and devices.
If something stops working, one call covers the line, the router, the network and the computers.
Cyber Fibre is the broadband brand of Cyber Fits Solutions Limited, the same company behind Cyber Fits. It provides business full fibre broadband and leased lines, with clear pricing you can check online for your address.
Everything your business does online depends on its internet connection: Microsoft 365, cloud apps, VoIP phones, card payments and video calls. When the connection and the IT are looked after by different companies, problems can bounce between them. With Cyber Fibre and Cyber Fits, one team takes responsibility.
Visit the Cyber Fibre website to check what is available at your premises and see current prices.
Availability, speeds and prices depend on your address. Check them on the Cyber Fibre website. Cyber Fibre is the broadband brand of Cyber Fits Solutions Limited.
Use the Cyber Fibre website to see what is available at your premises and the current prices.
We help you decide between full fibre, a leased line and backup options based on how your business uses the internet.
We coordinate the installation, set up your router, firewall and WiFi and plan the switch from your old provider.
Your connection is supported by the same local team that looks after your IT.
Business internet connections come in a few main types, and the names can be confusing. Here is what they mean in plain English.
FTTC runs fibre from the exchange to the green street cabinet, then uses the existing copper telephone line for the final stretch to your building. It has been the most common type of broadband in the UK for many years. Because copper slows down over distance, speeds vary depending on how far you are from the cabinet, and upload speeds are usually much lower than download speeds.
FTTP runs fibre all the way into your building, with no copper involved. It is generally faster, more consistent and more reliable than FTTC, and better suited to cloud services, video calls and VoIP phones. Full fibre networks are still being built across the UK, so whether it is available at your address depends on local network build.
A leased line is a dedicated connection between your premises and the provider's network, not shared with other customers. Upload and download speeds are usually the same, performance is consistent throughout the day and leased lines typically come with stronger service levels for fault repair. They cost more than broadband and can take longer to install, but suit businesses that rely heavily on their connection, have many staff or host services that others connect to.
Every internet connection has an IP address, which identifies it on the internet. Many home connections have an address that can change from time to time. A static IP address stays the same.
Businesses often need a static IP for remote access to office systems, VPNs between sites, hosting services, or software and suppliers that only accept connections from known addresses. If you are not sure whether you need one, we can check how your systems are set up.
Even the best connection can be interrupted, for example by roadworks cutting a cable. A 4G or 5G backup connection sits alongside your main line and takes over automatically if it fails. Speeds depend on mobile signal at your premises, but it can keep email, cloud apps and VoIP phones working until the main line is restored. For businesses that cannot afford to be offline, it is a sensible and relatively low cost safeguard.
When a business has broadband from one company and IT support from another, internet problems often end in finger pointing. The broadband provider says the line is fine; the IT company says the problem is the line. Meanwhile, your team cannot work.
With Cyber Fibre for your connection and Cyber Fits for your IT, one team can look at the whole picture: the line, the router, the firewall, the network and WiFi and the devices. That makes problems quicker to diagnose and removes the back and forth between suppliers. It also makes changes easier, for example when you move office, add a VoIP phone system or move more of your work to the cloud.
Business broadband and leased line installations take time to arrange, especially at a new address. If you are planning an office move, talk to us early. We coordinate the connection alongside cabling, WiFi and phones as part of our IT projects service, so everything is ready when your team arrives.
If you are switching provider, we help plan the changeover to keep downtime to a minimum, check any contract end dates and make sure services such as email, phones and remote access carry on working after the switch.
The right connection depends on how your business uses the internet. A few questions help narrow it down:
We are happy to talk this through and recommend a sensible option, rather than simply the biggest one.
Availability, speeds and prices depend on your exact address, so the quickest way to find out what you can get is to check on the Cyber Fibre website. You can also call Cyber Fits on 0191 543 3432 or get in touch if you would like to talk through your options alongside your IT.
Real words from North East businesses we look after.
“We needed reliable IT support that understands how important uptime is for our operations. Cyber Fits took the time to understand our setup, improved our network, and now provides fast support whenever we need it. It's made a real difference to how efficiently we work.”
Business broadband and leased lines are provided by Cyber Fibre, the broadband brand of Cyber Fits Solutions Limited. It is the same company as Cyber Fits, so your connection and IT can be supported together.
Visit the Cyber Fibre website at cyberfibre.uk and enter your address to see the options and prices available at your premises.
FTTC uses fibre to the street cabinet and copper phone line for the final stretch, so speeds drop with distance. Full fibre, or FTTP, runs fibre all the way to your building, giving faster and more consistent connections.
Most small businesses are well served by full fibre broadband. A leased line makes sense if you rely heavily on your connection, have many users, need guaranteed consistent speeds or need stronger fault repair commitments.
With a 4G or 5G backup connection, your network can switch over automatically and keep essential services running until the main line is fixed. Your Cyber Fits support team can also help diagnose the problem.
Yes. We help you check contract end dates, plan the switch to keep downtime to a minimum and make sure email, phones and remote access keep working afterwards.
Data cabling, network cabinets, business WiFi, firewalls and backup connections, designed and installed locally.
Find out moreHosted VoIP phone systems from our sister brand Virtual Voice Office, with desk phones, apps and local support.
Find out moreFile migrations to SharePoint and OneDrive, hosted servers and virtual desktops, and cloud cost control.
Find out moreBook a free, no obligation IT review. We will look at your setup, tell you honestly what needs attention and give you a clear fixed monthly price.
