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IT support for North Tyneside's business parks and towns
North Tyneside has some of the largest office parks in the North East alongside historic riverside and coastal towns. Cobalt Business Park, beside the A19, and Quorum Business Park at Longbenton are among the biggest office locations in the region. The riverside from Wallsend to North Shields has a long industrial history and is now home to offshore energy, engineering and marine businesses, while Tynemouth, Whitley Bay and Cullercoats have a lively mix of independent shops, hospitality and professional practices.
Cyber Fits is a family run IT company based in Sunderland, through the Tyne Tunnel and down the A19. We look after businesses of around 5 to 100 staff across Tyneside. We do not have an office in North Tyneside; we support you remotely every day and come to you in person when a job needs it.
The IT challenges North Tyneside businesses face
- Smaller firms in big business parks. Alongside the large occupiers, Cobalt and Quorum are home to plenty of smaller companies, often in serviced or shared buildings. They need their own secure network, WiFi and Microsoft 365 setup rather than relying on what the building provides.
- Industrial and marine businesses. Firms around the Tyne Tunnel Trading Estate, Royal Quays and the riverside work with larger customers in offshore, energy and engineering. Those customers increasingly ask about cyber security and sometimes for Cyber Essentials.
- Mixed office and site working. Engineers, surveyors and field staff need email, files and job information on laptops, tablets and phones, kept secure if a device is lost.
- Coastal and high street businesses. Shops, cafes, salons and clinics in Tynemouth, Whitley Bay and North Shields need tills, card machines, booking systems and guest WiFi that are dependable and kept apart from business data.
Services we provide in North Tyneside
- Managed IT support: helpdesk, monitoring, updates and planning for one fixed monthly cost.
- Microsoft 365 and cloud services, so staff can work securely from the office, a site or home.
- Cyber security, endpoint protection and email security, plus help preparing for Cyber Essentials.
- Backup and recovery with regular test restores.
- Networks and WiFi for offices, units and customer areas, and IT hardware supplied ready to use.
- Business phones with Virtual Voice Office and business broadband with Cyber Fibre.
Office moves and serviced space
North Tyneside's business parks see a lot of movement, as businesses grow, downsize or move into serviced and shared offices. An office move is one of the easiest times for IT to go wrong: broadband ordered too late, phones that will not port across, a network that does not suit the new layout or a server that has nowhere sensible to live.
We plan moves as IT projects. That means checking the new building's cabling and connectivity early, ordering broadband and phone number transfers in good time, designing WiFi for the new space and moving equipment out of hours so your team walks into a working office. It is also a good moment to retire an old server in favour of Microsoft 365 and cloud services.
How remote and onsite support works in North Tyneside
Most problems are fixed remotely. Call 0191 543 3432, email support@cyberfits.co.uk or log a ticket, and an engineer connects securely to the computer with your permission to fix it.
When something needs hands on work, such as a network fault, new equipment, cabling or a WiFi upgrade, an engineer travels from Sunderland. The Tyne Tunnel and A19 make Cobalt, Quorum, Wallsend and North Shields straightforward to reach, and we plan larger jobs around your working hours. Our support hours are Monday to Friday, 8am to 5pm.
Why choose a Sunderland based team
- Local, not distant. We are close enough to be with you when it matters, and our clients are mostly within an hour of us.
- Personal service. You will deal with a small team who know your business, your systems and your people.
- Security built in. Every managed client gets sensible protections as standard, including managed antivirus, multi factor authentication and monitored backups.
- One supplier for IT, phones and broadband. One number to call, and nobody blaming another supplier when something goes wrong.
Book a free IT review and we will look at your setup, security and backups and give you a plain English report with clear priorities.
Areas we cover around North Tyneside
North Shields
Royal Quays
Tynemouth
Cullercoats
Whitley Bay
Monkseaton
Wallsend
Willington Quay
Battle Hill
Shiremoor
Backworth
Killingworth
Longbenton
Benton
Earsdon
Including postcode districts NE12, NE25, NE26, NE27, NE28, NE29, NE30.