Managed IT Support

✔ Tailored IT support plans
✔ Rapid response & proactive fixes
✔ Local North East support team

Book Your Free IT Consultation

Is your IT setup causing downtime, slow systems, or security concerns?
Book a free 30 minute consultation and basic IT assessment with our engineers.

We’ll review your current systems against best practice standards and highlight risks, improvements, and opportunities to make your IT more reliable and secure.

What’s Included in Your Free IT Consultation:

System & Network Performance
Speed, stability and reliability of your infrastructure.

Hardware & Device Health
Condition of PCs, laptops, and servers.

Cybersecurity Overview
Basic vulnerability and protection review.

Server & Infrastructure Setup
Best practice configuration checks.

Backup & Business Continuity
Recovery readiness in case of incidents.

Telephone and Email Support

Get fast help from our friendly, Uk based engineers via phone and email. We’ll troubleshoot issues, answer questions, and keep your systems running smoothly when you need support.

Remote (Dial in) IT Support

With your permission, we can securely connect to your systems to fix problems straight away. No waiting for site visits, most issues are resolved quickly and remotely.

Remote IT Monitoring

We monitor your systems 24/7 to spot issues early and fix them before they cause downtime. From faults to security risks, we act fast to keep you protected.

Flexible IT Support Contracts

24/7 Support
Remote Support
Onsite Support
Software / Hardware Troubleshooting
Dedicated Accounts Manager
Network / Hardware Maintenance
System Security / User Management

Don't Just Take Our Word For It

“Cyber Fits has been a huge help in keeping our IT and phone systems running smoothly across the building. From day to day support to improving our connectivity, they’re quick to respond and easy to work with. It’s reassuring knowing we’ve got local engineers we can rely on.”

Joe

Office Staff

Why Businesses Choose CyberFits Managed IT Support Over Big MSPs

Large IT providers focus on ticket volumes and rigid contracts. We focus on fast response, proactive support, and keeping your systems running without disruption.

“99% of clients stay after the first year.”

Feature	Big MSP Providers	Cyber Fits Managed IT Support
Support Access	Call centres & ticket queues	Direct access to UK engineers
Response Times	Best effort SLAs	Priority response times
Proactive Monitoring	Limited or extra cost	Included as standard
On-Site Support	Extra charges	Included in support plans
Flexibility	Fixed contracts & services	Tailored support packages
System Management	Client managed portals	We manage systems for you
Security Updates	Manual or delayed	Automated patching
Ongoing Optimisation	Rare reviews	Regular system reviews

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“Most issues resolved remotely within the same day.”

Don't Just Take Our Word For It

“We needed reliable IT support that understands how important uptime is for our operations. Cyber Fits took the time to understand our setup, improved our network, and now provides fast support whenever we need it. It’s made a real difference to how efficiently we work.”

Bev

Managing Director

Get Reliable, Flexible IT Support Contracts in North East England

Your business relies on technology every day, so you need IT support that doesn’t let you down. Our IT support contracts in North East England offer flexible, affordable plans tailored to your size, goals and systems.

We work with small to mid sized businesses across Sunderland, Newcastle, Durham, Gateshead and surrounding areas, delivering the kind of hands on service big firms often overlook.

Our Partnerships

Collaborating with Industry Leaders

At Cyber Fits, we believe that collaboration is key to driving innovation. That’s why we have formed strategic partnerships with some of the most respected names in the tech sector, including Vipre Security Group, Eclipse Wholesale and many more!. These alliances enable us to offer more robust solutions to our clients, and keep us at the forefront of industry developments. Together, we’re shaping the future of technology.